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  1. Concentric by Ginkgo
  2. FAQs
  3. Misc

Misc

  • Test Taker Support
  • Pooling FAQ
  • PCR FAQ
  • Rapid Antigen FAQ
  • See all sections...
  • Pennsylvania Best Practices for Communication with Concentric
  • Video: Adding Team Members
  • Release notes
  • What is a test location?
  • How often should I test?
  • Tera 8100 Barcode Scanner Setup
  • Video: Account and Organization Creation
  • Complete a video training session!
  • Sample Floor Plans for On-Site Set Up
  • Supplies and Set-up
  • Video: Testing Plan
  • How do I add a Test Plan?
  • Quick Reference Guide - Test Day
  • Video: Ordering Supplies
  • Training and Quality Control Process - Rapid Antigen (Texas only)
  • How do I order supplies?
  • Order Individual PCR Supplies (North Carolina Only)
  • Why don’t I have results for my rapid antigen test yet?
  • Why don’t I have results yet for a PCR test?
  • Why don’t I have results yet for pooled tests?
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