As a Test Champion, do you need to switch a Test Taker from one organization to another? For instance, a student newly entering high school may need to be switched from a middle school to the high school organization. If this is the case, please submit a support ticket with a completed spreadsheet linked below. It asks for the following information, exactly as it appears in Concentric's portal, for each Test Taker:
- Full name
- Email or external ID
- Current organization name
- Desired organization name
From there, our Concentric tech team will complete the request. This process will take about 1 week for our tech team to complete once we have the requested details. We appreciate your help in advance! Let us know if you have any questions about the process.