The protocols below describe Concentric’s extreme weather policy, for scheduled testing affected by snow days, delays, early releases, etc. We’ve worked with our testing partners and client feedback to create the safest policy for such events, while maintaining accurate and reliable testing. For guidance on these days, please refer to the section that best applies to your facility’s situation.
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On Pooled Testing Days
On Other Testing Days
More on Scheduling
On Pooled Testing Days: Snow Day, Delayed Start, Early Release
Automatic Cancellation
When extreme weather occurs on a day scheduled for pool testing, all staffing and courier services will be canceled automatically. The appropriate staffing and couriers track school decisions on cancellations and closures.
Courier Protocol
If you have arranged for your own testing and need samples picked up by our couriers 2 business days later (the soonest our couriers can accommodate), please submit a schedule change ticket requesting a courier pickup.
Depending on your state, we may be able to accommodate your request; we will let you know in a swift response!
Staffing Protocol (if your school has pooled and other types of testing staff)
After the snow day/extreme weather cancellation, staff will arrive on their next regularly scheduled day.
Other Testing Days: Snow Day, Delayed Start, Early Release
Automatic Cancellation
If an extreme weather event falls on a scheduled other types of testing days, all staffing and courier services will be canceled automatically.
Courier Protocol
If you typically have courier pickups for other tests (for example, individual PCR testing) and wish to test 2 days later, please submit a schedule change ticket requesting a courier pickup by following the steps outlined in the video above. Depending on your state, we may be able to accommodate your request; we will let you know in a swift response!
Staffing Protocol
Unfortunately, our staffing partners are unable to accommodate rescheduled staffing shifts at this time. There still will not be any extra staffing shifts scheduled.