Concentric will be closed and will not provide staffing, couriers, or Helpdesk support on the following holidays.
Veterans Day: Thursday November 11
Thanksgiving: Thursday and Friday November 25 & 26
Holiday Break: Saturday December 25- Saturday January 1
Birthday of Martin Luther King Jr: Monday January 17
Washington’s Birthday/Presidents Day: Monday February 21st
Memorial Day: Monday May 30th
Juneteenth Independence Day: Monday June 20
Independence Day: Monday July 4
If your organization is scheduled to test on a holiday, your support staffing and couriers will be automatically canceled; you do not need to submit a support ticket. In alignment with our schedule change policy, we are unfortunately unable to accommodate schedule adjustments to shift testing days for holiday weeks.
Clients impacted by holidays can plan to resume their normal testing schedule the following week. Additional testing days scheduled the week of a holiday for follow-up testing will still occur, but pooled testing cannot be conducted on follow up test days. Pooled testing requires a courier, and we unfortunately cannot reschedule one for you.
For schools testing on other days during a holiday week (for example, on the Monday through Wednesday of Thanksgiving week), testing will be scheduled at your usual date and time. Test Champions, please let us know if you would like to cancel instead by submitting a support ticket.