Our onboarding and Q&A Sessions, as well as our portal videos, are great tools for schools to use to help them get familiar with their testing program and set-up for their first day of testing!
We recommend that everyone attends an onboarding session first, ahead of viewing the portal videos.
Please make sure to refer to our Holiday Policy for days that Concentric will be closed and live onboarding sessions will not be hosted.
If you would like to complete a recorded video training session, you may do so HERE.
If you choose this option, please select the state in which you will be conducting testing and make sure you complete the form, in its entirety. The form will not autosave responses, so please ANSWER ALL QUESTIONS & HIT THE SUBMIT BUTTON before closing your browser window!
Weekly Zoom Trainings
You can register for one of our live Onboarding Sessions via Zoom by following the link HERE.
Thursdays: 5:00pm - 6:00pm ET
If need a refresher on an element of the process of getting set up (including setting up your account, organization, testing location, and placing your first order), make sure to check out our training videos linked below!
If you have any questions specific to your program, you can schedule some time with one of our North Carolina team members to assist you with questions or troubleshoot any concerns.
Please use THIS LINK to schedule a meeting time.