Our onboarding, portal and Q&A Sessions are great tools for schools to use to help them get familiar with their testing program and set-up for their first day of testing!
We recommend that everyone attends an onboarding session first, ahead of attending a portal session.
Please make sure to refer to our Holiday Policy for days that Concentric will be closed and onboarding and portal sessions will not be hosted.
Weekly Pooling Onboarding Sessions
You can register for one of our daily Pooling Onboarding Sessions by following the link HERE.
Monday: 4:30pm-5:30pm CT / 5:30pm-6:30pm ET/ 2:30pm-3:30pm PT
Wednesday: 2:30pm-3:30pm CT / 3:30pm-4:30pm ET/ 12:30pm-1:30pm PT
Thursday: 2:30pm-3:30pm CT / 3:30pm-4:30pm ET/ 12:30pm-1:30pm PT
Friday: 9:00am-10:00am CT / 10:00am-11:00am ET/ 7:00am-8:00am PT
Weekly Individual PCR Onboarding Sessions
If your school selected to only do Individual PCR tests, this is the best onboarding session for you to join ahead of setting up your testing plan.
You can register for one of our PCR Onboarding Sessions by following the link HERE.
Tuesday: 10:00am-11:00am CT / 11:00am-12:00pm ET
Friday: 2:00pm-3:00pm CT / 3:00pm-4:00pm ET
Weekly Portal Sessions
Join one of our daily portal sessions to be guided through setting up your account, organization, testing location, and placing your first order all within our portal. Please make sure you have your organization sign up code on hand, which was sent in your Welcome Email.
Tuesday: 10:00am-11:00am CT / 11:00am-12:00pm ET/ 8:00am-9:00am PT
Thursday: 10:00am-11:00am CT / 11:00am-12:00pm ET/ 8:00am-9:00am PT
If you're not able to join one of our schedule portal sessions or need a refresher on an element of the process of getting set up, make sure to check out our training videos linked below!
Portal Training Videos
Weekly Q&A Sessions
If you have any questions specific to your program, join in one of our Missouri Q&A Sessions where a member on our Missouri team can assist you with questions or troubleshoot any concerns.
You can register for one of our Q&A Sessions by clicking on the times below.
Tuesday: 9:00am-9:30am CT / 10:00am-10:30am ET
Thursday: 3:30pm-4:00pm CT / 4:30pm-5:00pm ET