Releases
This page gives information on features and improvements in each portal update or “release”. It is up to date as of May 16th, 2022.
What's New?
The highlights for this release include the ability for Parents/Guardians of Test Takers to create portal accounts, where they can view their dependent(s) individual test results and more, depending on your testing program. Test Champions can also invite Parents/Guardians to create accounts.
Parent/Guardian Portal
- Before this release, Parents/Guardians of under-18 Test Takers did not have accounts on Concentric’s portal, and Test Champions communicated COVID-19 results to families. Now, Parents/Guardians have the option to view under-18 Test Taker profiles through their own Concentric account.
How it Works
How can newly-consenting Parents/Guardians set up their accounts?
Have them click on the link and follow instructions in this article, and they’ll be all set!
How can existing Parents/Guardians set up their accounts?
Parents/Guardians of consented Test Takers will get invites in different ways, depending on how they initially consented for their dependent(s).
- Consented through minor consent link: On a date communicated to Test Champions through email, all of these Parents/Guardians will automatically receive an account activation invite from Concentric. It will be delivered to whatever email they provided when signing up. At the bottom of this linked article, you’ll find an attachment with an email template to notify your community of this upcoming feature.
- Consented offline (ie, Test Champion manually uploaded these consents): These accounts have no emails connected in Concentric’s portal, so they will not automatically receive a Concentric email. Test Champions have the option to manually invite these Parents/Guardians to the portal in bulk. Once they complete the steps outlined in this article, it will trigger emails to be sent.
What exactly will Parents/Guardians see?
On their personalized dashboards, all individual test results will be visible for all Test Takers that the Parent/Guardian consented to test.
**If your organization conducts pooled testing outside of North Carolina: Pool results are not visible, so the Test Champion may still want to communicate these.
How it Looks
Below, the two screenshots show the activation email that Parents/Guardians receive, as well as the first "Welcome" screen they see when signing up on the portal.
Activation email in plain text: "Welcome to Concentric by Ginkgo's Parent/Guardian portal! This is a new feature, Here you can view all individual test results (past future) for your child, To activate your account: click the button below, set a password, and complete the registration process."
Parent/Guardian Portal Resources
- Test Champions: Invite existing Parents/Guardians to view minors’ results
- Parent FAQ: Parent/Guardian Portal
-----End of Most Recent Release-----
April 4th, 2022 Release
North Carolina Save Pool Groups Release
- The highlights for this release include the ability for Test Supervisors in North Carolina to make and save pool groups ahead of Test Day.
Jump to:
New and Updated Support Articles
Pooling Groups Enhancement
- Before this release, Test Supervisors had to create pools in the portal during Test Day. To streamline Test Day efficiency, Test Supervisors can now create and save pool groups - before Test Day. Once created, these pools will save from week-to-week. Learn more about the specific features of this update here!
Key differences between the “Register Pooled Tube” tab and the new “Save Pool Groups” tab:
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“Save Pool Groups” (new) |
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“Register Pooled Tube” |
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When do I use it? |
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Any time before testing - Tests cannot be registered or submitted in this tab |
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Only when physically collecting samples on Test Day |
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When can I create pools? |
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Before Test Day or before registering samples |
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At the time of collection |
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Can I make changes? |
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Yes, for longer-term changes such as removing someone who has tested positive recently |
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Yes, for last-minute Test Day changes such as an absent student or a Test Taker that needs to switch pools |
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How long do my pools and changes last? |
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These groups act as pool templates that remain from week to week, so they last indefinitely |
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The changes only apply to the one pool you submit as registered |
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Can I scan in barcodes? |
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No |
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Yes, at the time of collection |
How it Looks
New and Updated Support Articles
- Save Pool Groups Ahead of Test Day (North Carolina Only)
- Registering Pooled Test Kits (North Carolina Only)
- On Test Day: Add/Remove Consented Test Takers
-----End of Most Recent Release-----
Version 5.0
The highlights for the CDP 5.0 release includes the following:
- The ability to set the number of pools per individual days
- Experience improvements:
- The Supervisor tab order is updated based on the Location’s testing
- The “Received” status is shown on the Pooled Samples page
Scheduling Enhancement
- Previously when setting up a schedule for a pooled location, the number of pools per day was applied to all days during which testing was designated. To enable greater flexibility in setting up schedules, a client can now specify different numbers of pools that may be tested on different days of the week.
Experience Improvements
- The order of a Supervisor’s Test Registration menu is now based on the Location’s testing configuration. Previously, the “Register Test Kit” screen for individual test registration was the default screen shown regardless of the type of test being run. This led to confusion for Supervisors running pooled testing or entering test results. The default screen now shown is based on the Location’s testing type.
- Previously, the "Pool Status" was shown as In Progress from the time the sample was collected to the time the lab processed the sample on the "Results" tab. Results are generally available within 48 hours of sample receipt by the lab, but there was no indication of when the sample was received. With this update, the status is exposed to the client when signed in as a Test Champion. Learn more on the different types of statuses here!