How to Void a Pool
If you need to void a test kit, you can click the 3 small dots to the right of the respective Pooled Kit ID under Registration History.
Note: Voided Test Kits cannot be re-registered or reused.
Troubleshoot Misregistered Pools on Test Day
Unfortunately, once the pool is submitted there is no way to edit it afterward. But as long as samples are still at the collection site and unused barcodes are available, these troubleshooting steps will work. To ensure the entire pool yields results, please:
- Void the entire pool.
- Remove the barcode from the tube.
- Re-scan the pool using a new barcode.
- As you are rescanning, affix the new barcode to the corresponding tube.
To help with this instance and future prevention, here are a few more resources: